Special health operating protocol for Hotel Sikia

General

  • The hotel staff, depending on their duties, are briefed and trained according to the instructions from the NPHO and WHO
  • Adequate personal protective equipment for all the staff
  • Adjusted check-in time from 15:00 and check-out time till 11:00
  • Stations with alcohol-based hand sanitizer placed in all public areas and public hygiene places
  • Enhanced cleaning of all public areas and especially of high-touch areas
  • Use of NPHO certified cleaning products and staff training on housekeeping and hygiene protocols
  • Signs at all public areas with NPHO health and hygiene recommendations
  • Social distancing of 1,5 meters must be maintained in all indoor and outdoor areas between people who are not part of the same family or group
  • Log book to record all people currently staying or have stayed at the campsite
  • Incidents book to record all COVID-19 suspected and confirmed cases and the measures taken
  • Written plan for dealing with suspected cases of Covid-19
  • A competent officer is appointed for the implementation of the campsite’s written plan and health operating protocol in order to prevent the spread of Covid-19
  • Designated isolation room to accommodate a person infected of COVID-19

Reception

  • All people entering the premises will be subject to mandatory contactless temperature checks
  • Signs at the entrance with NPHO health and hygiene recommendations
  • Updated floor plans to promote physical distancing and avoid queuing
  • Available medical kit for use in case of a COVID-19 incident at the accommodation
  • Installation of transparent shields
  • Contactless check-in
  • Concierge information will be handed electronically
  • Disinfection of room keys
  • Non guests are not allowed to enter in the rooms
  • Entering, passing through or staying at the campsite and the use of camping facilities, is not permitted to people who are not registered as guests
  • Adequate personal protective equipment for guests available upon request

Housekeeping

  • Cleaning and disinfection plan in accordance to NPHO guidelines
  • Enhanced cleaning and disinfection protocol, according to NPHO guidelines, after persons suspected/confirmed to have COVID-19 have been in the facility
  • Cleaning, disinfection and adequate ventilation of room after guests depart and before the next guest arrives
  • Certification of proper operation of washing machines and dryers
  • Certification of proper operation of air conditioners
  • Disinfection and pest control by a certified operator before the opening of the hotel
  • Adjustment of the daily linen and towel changing
  • Removal of decorative items and curtains
  • Removal of unnecessary objects such as brochures and information leaflets
  • Individually sealed and protective bag for TV and air conditioning remotes
  • Use of steamer to sanitize all fabric surfaces
  • Linens and towels are being washed in accordance to NPHO guidelines using the warmest permissible water setting and are being transferred in the rooms in sealed bags

Grocery shop

  • Cleaning and disinfection plan in accordance to NPHO guidelines
  • Updated floor plans to promote physical distancing and avoid queuing
  • Installation of transparent shields

Food & Beverage

  • Cleaning and disinfection plan in accordance to NPHO and HFA guidelines
  • Compliance with HACCP rules
  • Certification of proper operation of washing machines and dryers
  • Disinfection and pest control by a certified operator before the opening of the restaurant
  • Updated floor plans to promote physical distancing and avoid queuing
  • Installation of transparent shields
  • Rearrangement of tables and chair according to the current legislation

Useful links

National Public Health Organization
CoVid19.gov.gr
World Health Organization
Greek Ministry of Health